The project titled a study on RETAILER Customer Satisfaction with references to the retailers and wholesalers in UNIVERSAL NEONS, CHENNAI.
The company has been producing more quality perfumery products. The manufacturing process has been not affecting the environment. Dust is the primary waste material and it is contained by vacuuming and excellent ventilation. All paper goods are recyclable and give the usable product to the people. They produce loban dhoops, Incense Sticks [Agarbattis]
The company use high technical process and raw materials are collected from natural aromatic and herbal compounds. Charcoal is also used to make the absorbent punk. The fragrant oils are made of oil from naturally aromatic plants or from other perfumes or fragrances that are mixed in an oil base. Small quantities of paint are used to color-code.
List of contents in Customer Satisfaction Project:
| TABLES |
PARTICULARS |
|||
| 2.1.1 | GENDER OF THE RESPONDENT | 22 | ||
| 2.1.2 |
DO YOU PURCHASE UNIVERSAL NEONS PRODUCTS | 23 | ||
| 2.1.3 |
THE FREQUENCY DISTRIBUTION OF MONTHLY INCOME | 24 | ||
| 2.1.4 | DID YOU AWARE OF UNIVERSAL NEONS PRODUCT |
25 |
||
| 2.1.5 |
HOW THEY COME TO KNOW ABOUT THIS PRODUCT |
26 |
||
| 2.1.6 |
WHAT IS YOUR SATISFACTION LEVEL REGARDING REPRESENTATION OF THIS PRODUCT |
27 |
||
| 2.1.7 |
WHAT’S YOUR OVERALL SATISFACTION ABOUT THIS PRODUCT |
28 |
||
| 2.1.8 |
HOW OFTEN DOES THE CUSTOMER PRESCRIBES THIS PRODUCT |
29 |
||
| 2.1.9 |
WHAT IS YOUR OVERALL OPINION ABOUT THIS PRODUCT |
30 |
||
| 2.1.10 |
DO YOU AGREE THAT THE SALES OF THIS PRODUCT ARE MORE WHEN COMPARED TO OTHER COMPETITOR PRODUCT IN MARKET |
31 |
||
| 2.1.11 |
WHAT IS YOUR MOST PREFERABLE SEGMENT OF THIS PRODUCT |
32 |
||
| 2.1.12 |
DO YOU AGREE THAT THESE PRODUCTS ARE MORE COMPETITIVE THAN THE OTHER PRODUCTS |
33 |
||
| 2.1.13 |
SATISFACTION LEVEL TOWARDS THE QUALITY OF THE PRODUCT |
34 |
||
| 2.1.14 | IF YOU HAVE COMPARED WITH OTHER SIMILAR PRODUCTS, HOW DO YOU FEEL ABOUT? UNIVERSAL NEONS PRODUCTS |
35 |
||
| 2.1.15 | DO YOU AGREE THIS PRODUCT IS AVAILABLE WITH RETAILERS AT ALL THE TIMES |
36 |
||
| 2.1.16 | HOW DO YOU RATE THE QUALITY OF THE PRODUCT WHEN COMPARED TO ITS PRICE |
37 |
||
| 2.1.17. | WHAT STRIKES YOUR MIND WHEN YOU HEAR ABOUT UNIVERSAL NEONS PRODUCTS |
38 |
||
| 2.1.18 | WHAT MAKES YOU TO BUY UNIVERSAL NEONS PRODUCTS COMPARING COMPETITORS PRODUCTS |
39 |
||
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